Electra is your first responder for common support issues.
Using cutting-edge Natural Language Processing and artificial intelligence, Electra provides immediate assistance for common inquiries based on her ever-growing knowledge base.
Electra can read FAQs, support tickets, emails, and more to develop a deep understanding of your business and the people that support it.
Upload your FAQ and Electra can start right away!
Electra is available on over a dozen messaging platforms! Wherever your customers go, Electra will be there.
Electra comes with many useful modules such as chitchat and QA-matching, allowing you to get started immediately.
Electra encourages users to give her helpful feedback by rephrasing questions or telling her when she's wrong, so she just keeps getting smarter!
Review unanswered questions and manage Electra's behavior through an intuitive web interface.